Showing posts with label 1471. Show all posts
Showing posts with label 1471. Show all posts

Friday, 13 January 2012

Called by 02078340997 ? PPI company? Read on....



I was called the other day by an Asian sounding chap who, after telling me who i was (!), then started to bang on about PPI's. Not sure what he was trying to sell/survey/promote, but he was very persistent in asking if we had claimed a PPI mis sell or if we intended too. He also asked if we did decide to claim would it be for a loan or Mortgage?.

After telling him that I was not interested in discussing this with him he rang off, so i did the old 1471 and the number 02078340997 was the number it logged.

Having Googled the number it appears that an awful lot of folks are getting similar calls......but why?

Anyone else had these calls? If so, please leave a comment with your experience after this post and maybe we can shed some light on what these calls are about, or more to the point...what are they up too?

This is one possibilty perhaps:

"
Bogus PPI refund scamPDFPrintE-mail
Written by Administrator   
Sunday, 01 January 2012 12:36
Bogus caller scam warning Lothian and Borders
Police are urging the public to remain vigilant
following a new bogus-caller scam operating in
Edinburgh. A 64-year-old man received a call from
a male claiming to be from the Ministry of Justice
Department in London. The caller informed him
he was due a PPI refund, which he could collect
after wiring an administration fee to a lawyer in
India. However, the man became suspicious and
refused to transfer any money. He then contacted
police who are warning others not to fall foul of
this scam. A police spokesman said: “The issue of
PPI refunds is very topical at the moment and
these fraudsters are attempting to capitalise on
this. ”Anyone who receives a similar call should
not provide any personal details or agree to
transfer money and should contact police
immediately.” Anyone with any information can
contact Lothian and Borders Police on 0131 311
3131, or Crimestoppers on 0800 555 111"

>I have a short recording of my conversation with the chap on the phone, and, once i figure out how, i will post that up on here also<

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Friday, 18 March 2011

TalkTalk and the mysterious Semantic Error when you call 1471


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As I have just spent the last half hour waiting to be put through to the TalkTalk Complaints line to report a spate of Spoof/Scam calls that we have received over the last few months.


Having got nowhere (as usual) in trying to make an official complaint, and instead being subjected (again!) to that bl**dy awful "Neon Rainbow" jingle for almost half an hour (makes your ears bleed....honestly!) I decided to call Ofcom...who told me (after listening to my concerns) that as the calls appeared to be coming from overseas, they could do nothing about them!.

I think that TalkTalk have a major security breach as the bloke on the scam call (told me he was from the Nationwide Call Centre) referred to me as "Mr Andrew", this is a mistake as Andrew is my first name, and the only other time this has happened was when I first joined TalkTalk and they sent me a welcome letter addressed to...yes, you guessed it...Mr Andrew!. The link seems quite a coincidence don't you think?

I wont go on too much, but can I just advise anyone else who experiences these calls and ends up reading this post:

A) Do NOT divulge ANY information. Ask THEM for a password.....even though they won't have one!

B) After the call don't bother to call 1471, it will say "There has been a semantic error,goodbye". Instead, call 1477 to log the call with Talk Talk as malicious (I did this). By logging the call as malicious it bypasses the "spoof" number (such as 0123456789) that these companies use to hide their real numbers, and instead the REAL number will be logged.

C) Let me know your story so we can force TalkTalk to investigate any possible sale of customers details to a third party.

If you want more info about this problem click HERE.

Have a nice day :-)

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