Showing posts with label inland revenue. Show all posts
Showing posts with label inland revenue. Show all posts

Friday, 13 August 2010

Tax Refund Scam.DO NOT GIVE YOUR DETAILS!

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Today,this email was waiting for me in my inbox:

"
Tax Refund Notification

After the last annual calculations of your fiscal activity, we have determined that you are eligible to receive a tax refund of 188.50 GBP. Please submit the tax refund request and allow 6-9 days in order to process it.

Click HERE to submit you tax refund request
Note : A refund can be delayed a variety of reasons, for example submitting invalid records or applying after deadline.
Yours Sincerely
HM Revenue & Customs
| © Crown Copyright | Terms & conditions | Privacy policy | "

Admittedly it's a poorly designed example with terrible grammar and a very amateurish look, but potentially it could gain all of your personal details if you were to follow the links and enter the required fields for account numbers and pin codes etc (these pages look VERY convincing!).So be warned, don't fall for this con.

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Saturday, 31 July 2010

The Tax Credit helpline is a joke! But I'm not laughing.

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I have already renewed my Tax Credits for this year,in fact I did it a few moths ago. However I still needed to tell them what courses my daughter would be on in the sixth form when she continues her education in September. I realized that I had not got back to them with this info,so on Thursday I tried to call them up to complete the update.

I tried 9 times through out the day but was given a recorded message that they were very busy and to call back. On Friday I called 17 times at various times of the day and guess what? Yes, I got the same message again!.....17 times!.
Today I tried again.....34 times throughout the day.....34 frustrating times...and still got the same message!
As the Inland Revenue has no facility to put you on hold or to allow you to try a different number all you can do is keep on calling.I have a suspicion that even if I continue to call right up until 8pm (when they close!) i still won't get through to these people.
I have decided to document this ridiculous situation on my blog so that when they try to patronize me about my late call when I do eventually manage to get through, i will be able to refer them to this posting to prove that it was not a lack of effort on my part.....more of a lack of service on theirs!.

Update!

After surfing the internet I came upon this info on the money saving expert website:

"Just so you know I've managed to get through this morning i tried the main number at 8am on the dot and still nothing so searched for other numbers and found these. I used the 01384 845032 and got through 1st time!

other numbers also found:

028 9053 8192
01384 845032
01382 711032
01506 478032
01506 521032
0191 644 4032
0191 541 8032"

Good luck to you all hope you all get through!

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