Thursday, 16 September 2010

When is "Unlimited" NOT unlimited? When companies want to con you of course!


Having just seen the BBC Watchdog program tonight I was amused to see a report about how Mobile phone and Broadband companies are conning their customers by advertising offers which include "Unlimited" Texts,downloads and web access.

Why was I amused by this report. Well I guess it was summed up when the reporter,on the phone to a mobile phone provider rep was told that the unlimited package was subject to a fair use policy of 3000 texts......"But then it's not really unlimited is it?" she asked. "No,not really" said the telesales rep!.

Question is, how dare these advertising tossers treat us, the Great British Buyer, with such total and utter disrespect ? They seem to think that they can get away with telling us lie upon lie about services and rely then on pointing out that "it is in the small print".

Here is an idea for the advertising Muppets. Why don't you say what you mean, mean what you say and include all of the the important "Small print" in the large advertising blurb to prevent any sort of confusion later.Oh, but then again why should you? After all you make a bloody good living out of fudging the facts don't you.


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